Situations
What to say, right now — the exact phrases for the moment you're in, at four levels of formality, for a call, a standup, Slack, or email.
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Openings
Starting a conversation, a meeting, an email — the first thirty seconds.
7 guides plannedBrowse openings →Keeping It Going
Staying in the conversation: reacting, showing interest, buying time.
4 guides plannedBrowse keeping it going →Meetings
Opinions, objections and estimates — the language of working together.
8 guides plannedBrowse meetings →Transactions
Asking, refusing, apologising — the exchanges with something at stake.
5 guides plannedBrowse transactions →Closings
Ending a call, an email or a conversation without the awkward pause.
4 guides plannedBrowse closings →