Situations
What to say, right now — the exact phrases for the moment you're in, at four levels of formality, for a call, a standup, Slack, or email.
Openings
Starting a conversation, a meeting, an email — the first thirty seconds.
2 of 7 guides publishedBrowse openings →Keeping It Going
Staying in the conversation: reacting, showing interest, buying time.
4 guides plannedBrowse keeping it going →Meetings
Opinions, objections and estimates — the language of working together.
1 of 8 guides publishedBrowse meetings →Transactions
Asking, refusing, apologising — the exchanges with something at stake.
5 guides plannedBrowse transactions →Closings
Ending a call, an email or a conversation without the awkward pause.
4 guides plannedBrowse closings →